Process checklist

Building a "Social Community" Website Checklist

• What gap am I filling with communication or my website today?
• What are the goals I’m trying to achieve?
• Who is my target audience(s)?

1. Does my audience vary on their need to update content ‘vs’ view & comment/collaborate?
2. Is my community public/private or both?
3. How will I engage my audience in the use of this medium?
4. Will my audience generate new content?

• What needs does my content need to meet?

1. FAQ or questions & answers (Q&A)?
2. Intellectual capital – expert knowledge?
3. Information sharing; learning, documents, more static content?
4. Dynamic – the ability to look refreshed every time my user enters the page?
5. Private – personal dashboard of content and documents for individuals own repository?

• Can I build a site design that is appealing and doesn’t require IT with Guidelines and Rules?

1. Do I need have the ability to modify my colors, design, and layout within the social media solution?
2. Does Search work without a taxonomy structure requirement?
3. Can an end-user build a page of content and have it be automatically searchable?
4. Will there be defined rules or guidelines?
5. Will security work within the guidelines of our organizational requirements?

• Roles & Governance

1. Who makes decisions for the community website?
2. How does implementation and training happen?
3. What types of real-time reporting is required?